Processing Times
Here is what to expect after you complete your questionnaire. We believe in keeping you informed at every stage — no guessing, no waiting in the dark.
What Happens After You Finish Your Questionnaire
Once you complete your questionnaire, a clear and careful process begins. Here is exactly what happens at each stage, so you always know what to expect:
Step 1
You Complete the Questionnaire
At your own pace — no time limit
Take as long as you need. You can save your progress and come back anytime — even days later. There is absolutely no rush. Our questionnaire is designed to be completed comfortably, not quickly.
✓ Many travelers complete it in 15 to 20 minutes, but please take whatever time feels right for you.
Step 2
Our Team Reviews Your Details
Typically within 24 hours
A real person on our team — not a computer — carefully reads through every detail you entered. We check for typos, missing information, formatting issues, and anything else that might cause a problem.
✓ If something needs a small correction, we will contact you by email. We never make changes without your permission.
Step 3
We Make Sure Everything Is Correct
Part of our review process
Before anything is sent forward, we do a final check to make sure every field is accurate and complete. We compare names with passport details, verify dates, and confirm contact information.
✓ This extra step is what sets us apart. We want to get it right the first time.
Step 4
Your Authorization Request Is Sent
Once everything is verified
After our review is complete and everything looks perfect, your authorization request is sent to the appropriate U.S. authorities for processing. You will receive an email confirming this has been done.
✓ You do not need to do anything at this stage. Just wait for our update.
Step 5
You Receive Your Result
Processing times vary
Most ESTA authorizations are processed within 72 hours by the U.S. authorities, though this can sometimes vary. As soon as we receive your result, we will notify you immediately by email with clear next steps.
✓ You can also check your status at any time by logging into your account.
Important Things to Know About Timing
When Should I Apply?
We recommend completing your questionnaire at least 72 hours before your planned departure. While most authorizations are processed quickly, giving yourself extra time means you can travel without worry. If your trip is months away, you can still apply now — an approved ESTA is valid for two years.
Why Does the Review Take Up to 24 Hours?
Because a real person reviews your application — not just a machine. We believe this extra care is worth the time. We check every letter, every number, and every date to make sure your application has the best chance of being processed smoothly.
What If There Is a Delay?
Occasionally, the U.S. authorities may take longer than 72 hours to process an authorization. If this happens, we will keep you informed. We monitor every application and will let you know the moment we have an update.
We Don't Rush — And Neither Should You
Accuracy is more important than speed. Rushing through an application increases the chance of mistakes, which can cause delays. Take your time with the questionnaire, and our team will do the same with our careful review. Together, we will get it right.